Terms of Service - SellPhones

Terms of Service

Effective Date: May 27, 2025

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use this site.

2. Wholesale Eligibility

This website is intended for verified wholesalers, resellers, and businesses only. By purchasing, you confirm you are not a retail consumer and are authorized to buy devices for resale purposes.

3. Product Information

All devices listed are sold as-is. Each product includes a description of condition, cosmetic grade, functionality, and any known issues. It is your responsibility to read and understand each listing before purchasing.

Grading standards are based on industry norms. Minor cosmetic variations or battery health under 80% are not grounds for refund unless explicitly stated.

4. Pricing and Payment

All prices are listed in USD and are subject to change at any time without notice.

We accept payments via:

  • Wire Transfer
  • Zelle
  • Cash (local pickups only)
  • Cryptocurrency (USDT, BTC – upon request)

Full payment must be received before any product is shipped. Late payments or chargebacks may result in account suspension.

5. Shipping and Risk of Loss

We ship via trusted carriers (e.g., FedEx, UPS, DHL). Risk of loss passes to you once the package is handed off to the carrier. Tracking will be provided. Insurance is available upon request.

We are not responsible for delays, losses, or damages caused during transit unless insurance was purchased.

6. Returns and Refunds

All sales are final.

Returns are accepted only for Dead-On-Arrival (DOA) items reported within 48 hours of delivery. To initiate a return:

  • Contact us immediately
  • Submit video proof of the issue
  • Return must be received in the same condition as shipped

Approved returns will be refunded or replaced at our discretion. Devices with signs of tampering or misuse will be denied.

7. Device Disputes & Grading

You have 48 hours upon delivery to dispute device condition. After this window, all devices are considered accepted in their delivered state.

We reserve the right to decline disputes for cosmetic differences or subjective grading disagreements unless clearly misrepresented.

8. Account Suspension & Order Cancellation

We reserve the right to refuse service, cancel orders, or suspend accounts if we suspect fraud, policy violations, or misuse of our platform.

9. Limitation of Liability

Sellphone LLC is not liable for:

  • Carrier lock issues post-sale
  • ESN/IMEI blacklisting by third parties
  • Profit loss, resale issues, or business interruption
  • Software or regional compatibility problems

Our maximum liability under any circumstance is the purchase price paid.

10. Intellectual Property

All content on this site, including logos, product descriptions, images, and branding, are owned by Sellphone LLC and may not be copied or reproduced without permission.

11. Governing Law

These Terms are governed by and interpreted under the laws of the State of Florida, USA. Any disputes shall be handled in the courts located in Miami-Dade County.

12. Contact Information

For questions or concerns, contact us at:

Email: Sellphonewpb@gmail.com

WhatsApp: +1561-723-3393