Privacy Policy - SellPhones

Privacy Policy

Effective Date: May 27, 2025

SellPhone LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://sellphonewholesale.com and our associated services (buying, selling, repairing, and shipping devices).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Name, address, email address, phone number
  • Payment and payout details (e.g., PayPal, bank info)
  • Device details (make, model, condition, IMEI)
  • Repair requests and communications

b. Automatically Collected Information

  • IP address, browser type, device type
  • Pages visited, time spent, and interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and payments
  • Communicate with you about your orders or repairs
  • Send important updates, offers, and promotions (if opted-in)
  • Enhance security and prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Shipping providers to deliver or receive devices
  • Payment processors to send or receive payment
  • Service providers (e.g., IT support or analytics tools)
  • Law enforcement or government authorities, if required by law

4. Data Security

We implement appropriate security measures (technical, physical, and administrative) to protect your data. However, no system is 100% secure; we encourage safe practices on your part (e.g., strong passwords, avoiding public Wi-Fi during transactions).

5. Data Retention

We retain your personal information only as long as needed to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal reporting).

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or correct your data
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent at any time

You can make these requests by contacting us at: support@sellphonewholesale.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our Services. You can disable cookies in your browser settings, but some features may not work properly.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children. If we discover a child's data has been collected, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you by updating the "Effective Date" at the top and, if significant changes occur, by additional notice (e.g., email or website banner).