FAQ

Simply request a quote online by answering a few questions about your device. If you accept the offer, ship your phone to us using our free prepaid label. Once we receive and inspect it, we’ll send your payment promptly.

We purchase a wide range of smartphones, including Apple, Samsung, Google, and other major brands — whether new, used, or slightly damaged.

Yes! In addition to buying phones, we also offer professional phone repair services, including screen replacements, battery repairs, water damage fixes, and more. Contact us for a quick repair quote.

If your phone’s condition doesn’t match the original description, we will send you an updated offer. You can either accept the new offer or decline and have your phone returned free of charge.

Once we receive and inspect your device, payments are usually issued within 1–2 business days via your selected payment method.

When you provide your phone number during the checkout or inquiry process, you agree to receive SMS notifications about order updates, promotions, and important account information. You can opt-out anytime by replying “STOP.”

Absolutely. We use industry-standard encryption to protect your personal information, and we never share your data without your permission. Please review our Privacy Policy for full details.

You can reach us anytime via our Contact Page, email [email protected], or call us directly. We’re here to help!